FAQs

We have answered some of the most common questions below in regards to the courses, accommodation and costs. If your question has not been answered then please Contact Us.

Courses

How do I know what level of Spanish, French, German or Italian I have?

Either on the first day of your chosen language course or online prior to your arrival you will take a level test. Based on the results of your test you will be placed into a group of students with a similar level of the language. The content of the course is then directed towards the needs of the group. Test

How many levels are there?

All of our language courses are based on 6 different levels from beginner to advanced level and follow the system approved by the “Common European Framework of Reference for Languages”.

Do I receive a certificate at the end of my course?

All students attending an agreed minimum percentage of the course will receive a certificate of attendance and proficiency stating the number of lessons taken and the level of language achieved.

Will there be a mix of nationalities?

Our language schools attract a wide range of nationalities from all over the world. Normally no more than 10-20 per cent of the students at the school have English as their first language. This ensures a good international mix and the use of Spanish, French, German or Italian as a common language.

Will the students be the same age as me?

Our language schools attract students of all ages but on average most students tend to be between 18 and 26 years old. On our Summer courses for young students most students are of a similar age.

Will the school be closed?

Your booking may coincide with a public holiday in the destination of your choice, meaning you may miss lessons. To ensure this is not the case look at the list of public holidays on our plan your travel section

Accommodation

How do you choose your host families?

All of our host families are carefully chosen by an accommodation officer at the language school. They visit them on a regular basis and know them very well. Host Families come in all shapes and sizes, and could be couples with children, older couples whose children have left home or single women. If you have any preferences regarding the type of host family you wish to stay with or if you have any dietary requirements then please let us know at the time of booking. Students are allocated taking into account their preferences where possible; we can never guarantee any request as it depends on host family availability, and those students who have severe allergies, dietary requirements, etc. have to be allocated as a priority with families who are able to accommodate them. Families are allocated taking into account requests where possible, but also by looking at the profiles of the families, and making sure that younger students are accommodated with a warm and welcoming family, who will be better able to support the students, whereas more mature students may prefer more independence.

Is there a curfew?

Students aged 18 and above are free to come and go as they please. We ask students to respect meal times and to be quiet when coming home late. Students under the age of 18 require written parental consent from their parents and we ask parents to suggest a sensible curfew. On summer courses for young students there is normally 24-hour supervision.

What if I do not want to stay with a host family?

Staying with a host family is the best option from a linguistic point of view as you will continue to communicate in Spanish, French, German or Italian outside of class. However, for students who do not wish to stay with a host family we also offer student residence, shared apartment and hotel accommodation. Please contact us for details.

When can I "check in" at my accommodation?

Accommodation is normally reserved from the Sunday before your course starts until the Saturday after it finishes.

Costs

How much will it cost?

This depends on how much of your itinerary you would like us to organise. We can organise your language course, accommodation, flights, airport transfers, travel insurance and activities such as surfing or horse-riding. We can organise as much or as little as you require.

How much do the social and cultural activities cost?

Some activities are offered free of charge, some activities require you to pay for any entrance fees (Museums, monuments etc.) and some activities are charged for as extras (weekend excursions, sports etc.). On your first day you will be given a timetable of activities that will take place during your stay. You are free to take part in as many or as little of the activities as you choose. On summer courses for young students most of the activities are included in the price.

How much do the flights cost?

This depends on the time of year and your destination. If you ask us to arrange your flight we will first send you a quotation and itinerary for your flight. If you are happy with the cost then we will book the flight for you.

How do I book online?

To book your place using our website simply choose the course that you would like to do from the drop down menus. If you require accommodation please select the type of accommodation you prefer and this will give you the total cost. If you do not require information on flights and insurance you can then continue to the payment section. Your booking will then be confirmed by us within 24-72 hours. If you require information on flights and insurance then we will send you a quotation within 24-72 hours advising you of the total price. If you are happy with the quotation then you can log in to the website and continue to the payment section. If you have any problems with the booking process then please call us on 0115 9404303.

If you do not require information on flights and insurance you can then continue to the payment section. Your booking will then be confirmed by us within 24-72 hours. If you require information on flights and insurance then we will send you a quotation within 24-72 hours advising you of the total price. If you are happy with the quotation then you can log in to the website and continue to the payment section. If you have any problems with the booking process then please call us on 0115 9404303.